Frequently Asked Questions
General
What is GameMarket?
GameMarket is a trusted online marketplace for digital game codes, in-game items, and gift cards. We offer instant delivery, secure transactions, and 24/7 customer support.
How does it work?
Simply browse our catalog, add items to your cart, and checkout. Digital codes are delivered instantly to your email address.
Is it safe?
Yes, we guarantee 100% safe transactions. All sellers are verified and we offer a money-back guarantee on all purchases.
Orders & Delivery
How fast is delivery?
All digital products are delivered instantly via email, usually within minutes of purchase completion.
What format will I receive my code in?
You will receive your digital code via email in a clear, easy-to-read format that you can immediately use.
What if I don't receive my code?
If you don't receive your code within 30 minutes, please contact our support team and we'll resolve the issue immediately.
Payments
What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal through our secure payment gateway powered by Stripe.
Are my payment details secure?
Yes, all payment information is encrypted and processed securely. We never store your full payment details on our servers.
Do you accept cryptocurrency?
Currently, we only accept traditional payment methods. We may add cryptocurrency support in the future.
Returns & Refunds
Can I get a refund?
Yes, we offer refunds for unused codes within 7 days of purchase. Contact our support team to initiate a refund request.
What if my code doesn't work?
If your code doesn't work, contact our support team immediately. We'll verify the issue and provide a replacement or full refund.
How long do refunds take?
Refunds are typically processed within 5-7 business days, depending on your payment method.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.